February 7, 2007

User Services Relocating to Research Support Building

In order to provide a more convenient and simpler check-in process, the many services available for NSLS users are relocating to one building. Offices from across the Laboratory have already moved into the new Research Support Building, and additional groups will be moving in throughout the spring. Located on Brookhaven Avenue diagonally across from Berkner Cafeteria, the Research Support Building opened in October 2006 and currently provides part of the envisioned “one-stop shopping” model for visiting scientists and guests. The housing, travel, rental car, and transportation offices as well as the Ronkonkoma Train Station Shuttle and Teachers Federal Credit Union are already functioning in the new location.

Currently, NSLS users still need to check in at the User Administration Office on the second floor of the NSLS upon arrival at BNL. But soon, the Guests, Users, and Visitors’ (GUV) Center will also open in the Research Support Building, eliminating the need for NSLS users to visit two buildings upon their arrival on site. When the new GUV Center becomes operational, possibly by this summer, it will allow all guests, visitors, and scientists (not including contractors) to complete their physical check-in process and fulfill other needs, such as picking up a key for an on-site dorm room, in one location. The hope is to provide weekday coverage from 7 a.m. to 7 p.m. with some later hours on weekdays and Sundays to accommodate users and guests who cannot arrive during normal working days and hours. Once the GUV Center is open, NSLS users will be able to go there to complete the check-in tasks that would normally be done at the NSLS User Administration registration desk.

After this transition, the NSLS User Administration Office will remain in place to pre-process registrations prior to physical check-in, and for other user functions including the proposal system, beamline agreements, workshop and meeting planning, statistical reporting, and all other requirements and user questions.

In addition to the offices listed above, the RHIC and AGS Users’ Center and the Human Resources Division also have moved to the Research Support Building. The Community, Education, Government, and Public Affairs Directorate, the Fiscal Services Division, and the Office of Internal Audit & Oversight are scheduled to move in this spring.

You can find the new Research Support Building on the following map: http://www.bnl.gov/visitorinfo/maps/400map.asp.

If you have any questions about the new check-in process, please contact the NSLS User Administration Office at (631) 344-8737 or nslsuser@bnl.gov.